Refund Policy

Last Updated on: January 11, 2024

• 1. Passengers will have to submit the bills with his or her letter in person or may email from their own email id which was registered at the time of booking and need to send the scan copy of bills as attachment. Telephonic Confirmation will NOT be entertained under any circumstances.
• 2. Cancellation charges:

               A. 25% amount of the tour price excluding Train/Air tickets will be deducted if cancelled before 60 days of the commencement of the Tour.

               B. 40% amount of the tour price excluding Train/Air tickets will be deducted if cancelled before 50 days of the commencement of the Tour. 

               C. 50% amount of the tour price excluding Train/Air tickets will be deducted if cancelled before 30 days of the commencement of the Tour.

               D. 60% amount of the tour price excluding Train/Air tickets will be deducted if cancelled before 15 days of the commencement of the Tour. 

              E. 75% amount of the tour price excluding Train/Air tickets will be deducted if cancelled before 7 days of the commencement of the Tour

              F. 85% amount of the tour price excluding Train/Air tickets will be deducted if cancelled before 3 days of the commencement of the Tour.

              G. No Refund is permissible if cancelled before two days of commencement of the Journey.

• 3. Full advance amount will be refunded if the tour is cancelled by the company without any penalty or compensation.
• 4. If the tour is cancelled due to any unavoidable circumstances (like Strike, Natural Calamity, Cancellation of Train, etc.), Passengers shall have to pay 25% of the Tour Cost excluding Train/Air tickets.
• 5. if any Bus Tickets, Train Tickets/Flight tickets are booked, the cancellation of the same will be refunded as per the regulation of India Railways/Airlines operators/Bus Operators. TRC Tours & Travels will not be liable for refund of the cancelled tickets.
• 6. No refund in tour price will be allowed for the untravelled portion of the tour either of sickness or any other reason.
• 7. No claim for any rescheduling will be entertained when the passenger doesn’t arrive at the station/airport/bus stand before departure of the train/flight/bus for which reservation has been made. In such cases, passengers may join next of subsequent station at their own cost.
• 8. If complete payment is not received prior to 10 days of the journey, the booking will be treated as cancelled and no refund will be initiated.